Why online discussion boards suck, and what to do about it

Students at colleges around the country are told to participate, but why?

Since the dawn of online classes, the goal of college professors has been to somehow duplicate the excitement of classroom discussion. With the advent of the Read-Write Web (Web 2.0) fifteen years ago, the threaded discussion forum became popular, and immediately the pattern was set.

We do what we’ve been told to do: create a great prompt, not a yes-no question or something too shallow. We want everyone to respond to it, reinforcing readings or other learning in the class. Then, because we want student-student interaction, each student is required to reply to at least two of their colleagues. The prompt-post-reply model has held.

Never mind that this is not the way discussion happens in a classroom. There may be a prompt thrown out by the professor, but only a few students answer, and only if their answers can be different. We might set up small groups to get students to talk, but if we’re experienced we know better than to just say “discuss”. And we usually intervene to advance the discussion or take it in another direction.

Never mind that we haven’t bothered to ask why we’re doing online discussion at all. It’s discussion. You’re supposed to do it. Or you have to do something. Many colleges require “student to student interaction” for all online classes. But no one explains why. It’s just assumed to be a Good Thing.

And yet the result is often appalling.

The problem

Most online discussions are absolutely worthless to read (from an instructor perspective) and worthless to do (from a student perspective). The eager students answer the questions first and fully. The others trail along just to finish and get the points. Every student knows the drill: post once, reply twice. Then leave as quickly as you can and do not return.

If the prompt is a question, however intricate, or a specific task (“post your thesis”), then once their first post is done, the student’s task has been completed. The only reason to reply to anyone else’s post is because the prof told you to. That’s not interaction. It’s mandatory politeness, like saying “how are you?” when you don’t really care.